Amazon & Retail Purchases
Register Your Warranty
Bought your Vaer on Amazon or from one of our retail partners? Register it here so your purchase is on file with us. Every Vaer watch is covered for 2 years from the date you bought it.
Bought on vaerwatches.pro? You're already covered.
2 year warranty
What's covered
- Defects in materials and workmanship
- Water failure in normal use, with the crown screwed down
- Repair or replacement, or store credit if the model is no longer made
Not covered
- Normal wear, impact damage and batteries
- Loss, theft or magnetization
- Water exposure with the crown left open
Covers the original owner and isn't transferable. Read the full warranty
Have these handy
- Your purchase date
- Order or receipt number
- A photo or screenshot of your receipt
How it works
1. Register your watch
Takes about a minute. All you need is your purchase date.
2. Keep your receipt
Upload it now or keep it somewhere safe. We ask for proof of purchase on every claim.
3. Email us if something's wrong
Write to team@vaerdesign.com and we'll repair or replace your watch.
Questions
I bought on vaerwatches.pro. Do I need to register?
No. Your order is your warranty record, so you're already covered.
Is my Amazon purchase covered?
Yes. Watches bought from the Vaer store on Amazon are covered for 2 years from the purchase date.
Can I register a watch I got as a gift?
Yes. Choose "It was a gift" and use the date on the gift receipt if you have one.
Can I register more than one watch?
Yes. Fill in the form once for each watch.
How do I make a warranty claim?
Email team@vaerdesign.com from the address you registered with. Include a short description or photo of the issue, and we'll reply with next steps.
Does the warranty transfer if I sell the watch?
No. It covers the original owner only.


























